Vino Italiano LTD

Last updated: March 2026

Vino Italiano LTD is committed to protecting your privacy and handling your personal data responsibly in accordance with:

UK GDPR
Data Protection Act 2018

1. Information We Collect

We may collect the following personal information:

• Name
• Address
• Email address
• Telephone number
• Payment details
• Order history
• IP address
• Website usage data

2. How We Use Your Information

We use your personal data to:

• Process orders
• Deliver goods
• Provide customer support
• Send order confirmations
• Manage returns and refunds
• Improve our website
• Send marketing communications (where consent is given)

3. Payment Information

Payments are processed securely through:

Square

We do not store:

Full payment card details.

4. Marketing Communications

We may send marketing emails using:

Klaviyo

You will only receive marketing communications if:

• You have opted in
• You are an existing customer

You can unsubscribe at any time using:

The unsubscribe link in our emails.

5. Cookies and Tracking

Our website uses:

Cookies
Analytics
Tracking pixels

These help us:

• Improve website performance
• Understand customer behaviour
• Deliver relevant content

You may disable cookies through your browser settings.

6. Data Sharing

We may share your data with trusted third parties, including:

• Payment processors
• Delivery providers
• IT service providers
• Marketing platforms

We do not sell your personal data.

7. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil orders
• Meet legal obligations
• Resolve disputes

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Lodge a complaint

You may contact:

The Information Commissioner’s Office (ICO)

9. Contact

For privacy enquiries, contact:

orders@vinoitaliano.co.uk