Vino Italiano LTD

Last updated: March 2026

Delivery Locations

We currently deliver to:

United Kingdom mainland
Scottish Highlands

We do not currently ship internationally.

 

Delivery Times

Standard delivery:

2–3 working days

Next-day delivery:

Available upon request at an additional cost.

Please contact:

orders@vinoitaliano.co.uk

 

Delivery Charges

Orders under £100:

£5 delivery charge

Orders over £100:

Free delivery

Delivery charges are calculated automatically at checkout.

 

Age Verification

You must be at least 18 years old to purchase alcohol.

By placing an order, you confirm that:

You are aged 18 or over.

Deliveries may require proof of age upon receipt.

Our couriers operate a Challenge 25 policy.

Orders may be refused if:

• Age verification cannot be completed
• Delivery is attempted to a minor

 

Faulty or Damaged Goods

If goods arrive:

Damaged
Faulty
Leaking
Spoiled

Please contact us as soon as possible.

We accept claims for faulty goods within:

3 years of purchase

However:

Issues should be reported promptly.

 

Corked or Faulty Wine

Wine is a natural product and may occasionally be defective.

If a bottle is corked or faulty:

Please notify us within:

48 hours of opening

For wines priced under £200:

We will normally provide a replacement bottle.

For higher-value wines:

Each case will be assessed individually.

 

Change of Mind Returns

You may return goods within:

28 days of delivery

Conditions:

Items must be:

• Unopened
• In original condition

Customers are responsible for return shipping.

 

Refunds

Refunds are issued once returned goods are received and inspected.

Processing time:

5–10 working days.

Refunds will be made using:

The original payment method.

 

Failed Delivery

Additional delivery charges may apply if delivery fails due to:

Incorrect address
Missed delivery
Failure to provide age verification