Vino Italiano LTD

Last updated: March 2026

These Terms and Conditions apply to the use of this website and the purchase of goods from Vino Italiano LTD. By accessing this website and placing an order, you agree to be bound by these Terms and Conditions.

 

1. About Us

Vino Italiano LTD is a company registered in England and Wales.

Company name:
Vino Italiano LTD

Company number:
16965137

Registered address:
Apartment 24 Fiador Apartments
21 Telegraph Avenue
London
England
SE10 0TH

Contact email:
orders@vinoitaliano.co.uk

Phone:
07957196622

We sell alcohol and operate in accordance with UK licensing laws.

 

2. Age Restriction

You must be at least 18 years old to purchase alcohol from this website.

By placing an order, you confirm that:

• You are aged 18 or over
• You are legally entitled to purchase alcohol

We reserve the right to:

• Cancel any order
• Request proof of age
• Refuse delivery

Our delivery partners may operate a Challenge 25 policy and request valid identification upon delivery.

 

3. Products

All products are subject to availability.

We reserve the right to:

• Withdraw products at any time
• Change product descriptions
• Update pricing

Images are for illustration purposes only.

Natural products such as wine may vary slightly in:

• Taste
• Colour
• Vintage
• Appearance

This does not constitute a fault.

 

4. Pricing

All prices displayed on this website:

• Are in GBP (£)
• Include VAT where applicable
• Exclude delivery charges

Delivery charges are calculated at checkout.

We reserve the right to change prices at any time.

However:

The price confirmed at checkout is the price you will pay.

 

5. Orders

When you place an order:

You will receive:

• An order confirmation email

This does not constitute acceptance of your order.

A contract is formed only when:

Your order has been dispatched.

We reserve the right to:

• Refuse any order
• Cancel orders due to availability or pricing errors

 

6. Payment

We accept all major payment methods.

Payments are processed securely via:

Square

We do not store full payment card details.

Payment must be received before:

Goods are dispatched.

 

7. Delivery

We deliver within:

United Kingdom mainland and Scottish Highlands.

Delivery times are typically:

2–3 working days

Next-day delivery may be available at an additional cost.

To arrange next-day delivery, please contact:

orders@vinoitaliano.co.uk

Delivery charges:

£5 for orders under £100
Free delivery for orders over £100

Risk passes to the customer upon delivery.

 

8. Returns and Refunds

Our returns policy is outlined in our Delivery & Returns Policy.

Under the Consumer Rights Act 2015, customers are entitled to:

• A replacement
• A refund

Where goods are faulty.

Change-of-mind returns are accepted within:

28 days of delivery

Items must be:

• Unopened
• In original condition

Customers are responsible for return shipping unless:

• The item is faulty
• The item is damaged
• The item was delivered incorrectly

 

9. Cancellation Rights

Under UK distance selling regulations, you have the right to cancel your order within:

14 days of delivery

However, this right does not apply to:

Opened alcohol products

Refunds will be processed once goods are returned and inspected.

 

10. Liability

We will not be liable for:

• Indirect losses
• Loss of profit
• Business interruption

Nothing in these Terms excludes liability for:

• Death or personal injury
• Fraud
• Any liability that cannot be excluded under UK law

 

11. Governing Law

These Terms and Conditions are governed by:

The laws of England and Wales.